Thorbis vs ServiceM8 · Refrigeration
ServiceM8 for commercial refrigeration contractors: tiers gated by job volume, or one price at any volume.
ServiceM8 publishes its tiers and gates them by job volume, so a good month moves you up a plan. For commercial refrigeration contractors, Thorbis is one posted price for the company at any job count, and jobs are never metered.
ServiceM8 · their model
The job cap
- Free to $349 / month · tiers gated by job volume
- Published tiers. Job caps, not seats.
- Apple-first small operations running inside the tiers.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days commercial refrigeration contractors run, on either system.
01
The emergency
Restaurant and grocery calls dispatched by urgency and proximity, with the site’s equipment notes in the truck before it arrives: which rack, which refrigerant, what failed last time.
02
The maintenance contract
Quarterly coil cleanings and temperature checks generate their own visits, carry their checklists, and renew without a re-sell.
03
The install
Case swaps and new boxes quoted from the book, scheduled as their own days, and closed with photos of what went in.
The difference
ServiceM8 beside Thorbis, for commercial refrigeration contractors.
Row
ServiceM8
Thorbis
Who this is for
Apple-first small operations running inside the tiers.
commercial refrigeration contractors: the emergency, the maintenance contract, and the install.
The price
Free to $349 / month · tiers gated by job volume
$99 per company, posted. Unlimited people.
The model
Published tiers. Job caps, not seats.
One posted price. Every usage rate posted beside it.
The board
Tiers gated by job volume. Growth changes your plan.
The refrigeration day on one board the office runs and the trucks read.
The old way
What the whiteboard costs commercial refrigeration contractors.
Every hour down is spoiled inventory
A restaurant losing a walk-in does not hold for a callback. The call has to become a dispatched truck in one motion.
The site’s history rides in one tech’s head
When the veteran who knows that rack retires, the knowledge should stay on the record, not leave in the truck with him.
After-hours work, daylight billing
Emergency work finished at midnight gets invoiced Thursday, disputed Friday. Collect it on site while the save is fresh.
Straight answers
What commercial refrigeration contractors ask about the switch.
What does Thorbis cost for commercial refrigeration contractors, next to ServiceM8?
ServiceM8: Free to $349 / month · tiers gated by job volume. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our ServiceM8 records?
CSV and Excel, Documents, The API: we map the columns and read what we can, with a dry run you inspect before anything is live. What we cannot take stays a limit you can see.
Is this comparison current?
The ServiceM8 side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If ServiceM8 changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
Refrigeration against the rest of the field
Thorbis vs ServiceM8 for other trades
Start
One board for commercial refrigeration contractors. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from ServiceM8? We’ll extract your records.
Rather talk first? Email the team.