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Thorbis
AI Voice • Call Handling • Booking from Calls

AI voice that answers your phone and books the job

Thorbis Voice picks up inbound calls, understands what the caller needs, answers common questions, routes the call to the right person, and books or updates appointments — then logs the conversation against the customer record so nothing is lost.

AI Voice • Call Handling • Booking from Calls

Thorbis Voice

$299/mo

Pricing

Usage-based

AI usage

1–75

Team size

Workflows
1

From inbound call to booked job

Voice handles the call end to end and writes the outcome back to your records.

2

You stay in control of what it handles

Configure which calls Voice handles directly and which it hands to your team, so the line is always covered the way you want.

Why teams choose Thorbis

Built for the way you work.

Thorbis Voice is the AI voice layer for your phone line: it handles calls, routes them, books appointments from the conversation, and writes everything back to the customer and job records. You decide which calls it handles and which it hands to a person.

Top challenges solved

Calls go to voicemail while your team is on a job — and the caller hangs up and dials a competitor.

After-hours and overflow calls have no clear owner, so booking-ready callers slip through unbooked.

Call details live in someone's memory instead of on the customer record, so follow-up is inconsistent.

Capabilities

What's included.

Everything thorbis voice brings to your operation.

Answers and understands the call

Voice picks up the call, understands what the caller is asking for, and answers common questions about services, hours, and scheduling.

Routes to the right person

When a call needs a human, Voice routes it to the right team member or queue instead of dropping it to voicemail.

Books and updates appointments

Voice can create or update an appointment directly from the conversation, working against your live schedule and customer records.

Product surfaces

Built around the places work actually happens.

Thorbis Voice shows up differently for the office, the field, and the customer, without splitting the operation into separate tools.

Office

Thorbis Voice command center

Thorbis Voice is the AI voice layer for your phone line: it handles calls, routes them, books appointments from the conversation, and writes everything back to the customer and job records. You decide which calls it handles and which it hands to a person.

Field

From inbound call to booked job

Voice handles the call end to end and writes the outcome back to your records.

Customer

You stay in control of what it handles

Configure which calls Voice handles directly and which it hands to your team, so the line is always covered the way you want.

How it works

Key workflows.

The day-to-day flows thorbis voice runs for you.

  1. 1

    From inbound call to booked job

    Voice handles the call end to end and writes the outcome back to your records.

    1. 01Inbound call is answered and the caller's need is identified
    2. 02Common questions are answered; complex calls are routed to a person
    3. 03An appointment is booked or updated against the live schedule
    4. 04The call and its outcome are logged on the customer record
  2. 2

    You stay in control of what it handles

    Configure which calls Voice handles directly and which it hands to your team, so the line is always covered the way you want.

What's included

What you get.

What's included with thorbis voice on Thorbis.

$299/mo

Pricing

Flat base with unlimited users — Voice runs on the same plan.

Usage-based

AI usage

AI actions draw from your $100/month allowance, then bill at published rates.

1–75

Team size

Built to scale from a solo operator to a 75-person crew.

Rollout path

Start focused, then expand.

Bring the team onto thorbis voice in a controlled path: one workflow, one surface, then the next operational handoff.

  1. 01

    Start with the live workflow

    Voice handles the call end to end and writes the outcome back to your records.

  2. 02

    Turn on the highest-value surface

    Voice picks up the call, understands what the caller is asking for, and answers common questions about services, hours, and scheduling.

  3. 03

    Expand once the team is comfortable

    When a call needs a human, Voice routes it to the right team member or queue instead of dropping it to voicemail.

FAQ

Frequently asked questions.

Common questions about thorbis voice in Thorbis.

What can Thorbis Voice do on a call?

It answers inbound calls, understands what the caller needs, answers common questions, routes the call to the right person when needed, and can book or update an appointment from the conversation.

Does it replace my team answering the phone?

No. You choose which calls Voice handles directly and which it routes to a person. It's there to cover the line and capture booking-ready callers, not to remove human judgment.

Where do the call details go?

Each call and its outcome are logged against the customer record, so the appointment, the context, and any follow-up live in one place.

How is it billed?

Voice runs on the same $299/mo flat base with unlimited users. AI actions draw from your $100/month allowance, then bill at published rates.

Thorbis Voice

AI voice that answers your phone and books the job

Thorbis Voice is the AI voice layer for your phone line: it handles calls, routes them, books appointments from the conversation, and writes everything back to the customer and job records. You decide which calls it handles and which it hands to a person.

THORBIS IS PRE-LAUNCH · SEE WHAT'S SHIPPED AND WHAT'S NEXT →

Built for operators

A shared operating layer behind every page

Whether a buyer starts on an industry, feature, migration, or tool page, Thorbis routes the conversation back to the same product system: jobs, money, customers, and team work in one place.

01

One workspace

CRM, dispatch, estimates, invoices, payments, and reporting stay connected.

02

Unlimited users

Bring owners, office staff, dispatchers, techs, and managers into the same system.

03

Guided switch

Migration planning, validation, and cutover support are built into the buying path.