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Refrigeration · CRM

Every refrigeration customer, on one record.

One living record per customer and property for commercial refrigeration contractors: every call, quote, job, photo, and payment posted by the work itself, so the history is on screen when the phone rings.

Vito’s

Property

Today
Walk-in down · On site
History
quarterly · The PM visit surfaces
History
on close · The unit’s file grows
History
after the save · The follow-up

Written by the work itself, not by data entry.

In Core today. One posted price, unlimited people.

The work

The work that writes the record.

  • 01

    The emergency

    Restaurant and grocery calls dispatched by urgency and proximity, with the site’s equipment notes in the truck before it arrives: which rack, which refrigerant, what failed last time.

  • 02

    The maintenance contract

    Quarterly coil cleanings and temperature checks generate their own visits, carry their checklists, and renew without a re-sell.

  • 03

    The install

    Case swaps and new boxes quoted from the book, scheduled as their own days, and closed with photos of what went in.

Why it matters

The argument, in three rows.

  • The record writes itself

    Jobs, photos, signatures, invoices, and payments post to the customer as they happen. Nobody types the day in twice, so the record is actually true.

  • Properties, not just names

    A customer can hold several properties, and each property holds its equipment: serials, install dates, warranties, photos. The water heater’s history is on the record, not in a memory.

  • The whole story on ring

    When the phone rings, the last job, the open estimate, and what’s still owed are already on screen. Your best customers deserve a better memory.

Refrigeration · CRM

The next job comes from the last one.

Reviews, reactivation, and the property’s history: growth as a byproduct of work done and recorded well.

The old way

What a lost history costs.

  • Every hour down is spoiled inventory

    A restaurant losing a walk-in does not hold for a callback. The call has to become a dispatched truck in one motion.

  • The site’s history rides in one tech’s head

    When the veteran who knows that rack retires, the knowledge should stay on the record, not leave in the truck with him.

  • After-hours work, daylight billing

    Emergency work finished at midnight gets invoiced Thursday, disputed Friday. Collect it on site while the save is fresh.

Up close

How it runs.

  • 01

    Properties and equipment

    Multi-property customers with per-property equipment history. Repair quotes check the warranty automatically before anyone prices covered work.

  • 02

    Segments and lists

    Query the book (equipment older than three years, customers gone quiet, plan members) and the list stays live as jobs close.

  • 03

    No data entry

    Calls, texts, and email thread to the record; job checklists and photos attach to the property; invoices and payments post as they happen.

Straight answers

What commercial refrigeration contractors ask.

  • What does Thorbis cost for commercial refrigeration contractors?

    $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.

  • Is the customer record a separate module?

    No. Accounts & CRM is in Core, on the same record as the board, the estimate, and the invoice, so the refrigeration job never leaves the system it started in.

  • Is it built for commercial refrigeration contractors specifically?

    The record is the same for every trade; what changes is the work on it. For commercial refrigeration contractors that means the emergency, the maintenance contract, and the install, which is the day this page is written around, and the sample rows on it are refrigeration jobs.

Start

CRM for commercial refrigeration contractors, on one record.

$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.

Coming from a suite? We’ll extract your records.

Rather talk first? Email the team.