Broken spring
Property
- Today
- residential · En route
- History
- after the repair · The conversion
- History
- annually · Plan visits due
- History
- quarterly · Commercial reports
Written by the work itself, not by data entry.
Every garage-door customer, on one record.
One living record per customer and property for garage-door companies: every call, quote, job, photo, and payment posted by the work itself, so the history is on screen when the phone rings.
The work
The work that writes the record.
01
Emergency repair
A broken spring or an off-track door is flagged, routed, and answered with an arrival window, before the customer calls the next shop.
02
Installation
Measure, order, deliver, install: one job across its days, so nothing is lost between the tape measure and the crew.
03
Maintenance plans
Annual inspection, lubrication, and balance testing that renew on stored cards, sold from the findings of the repair visit.
Why it matters
The argument, in three rows.
The record writes itself
Jobs, photos, signatures, invoices, and payments post to the customer as they happen. Nobody types the day in twice, so the record is actually true.
Properties, not just names
A customer can hold several properties, and each property holds its equipment: serials, install dates, warranties, photos. The water heater’s history is on the record, not in a memory.
The whole story on ring
When the phone rings, the last job, the open estimate, and what’s still owed are already on screen. Your best customers deserve a better memory.
Garage door · CRM
The next job comes from the last one.
Reviews, reactivation, and the property’s history: growth as a byproduct of work done and recorded well.
The old way
What a lost history costs.
No ETA, no job
An emergency caller without a clear arrival window keeps dialing down the search results.
The install loses days between steps
Measurement, ordering, selection, and crew scheduling in four places means a door in the warehouse and a crew somewhere else.
Plans go unsold
Without a way to present options and track renewals, the maintenance book stays small.
Up close
How it runs.
01
Properties and equipment
Multi-property customers with per-property equipment history. Repair quotes check the warranty automatically before anyone prices covered work.
02
Segments and lists
Query the book (equipment older than three years, customers gone quiet, plan members) and the list stays live as jobs close.
03
No data entry
Calls, texts, and email thread to the record; job checklists and photos attach to the property; invoices and payments post as they happen.
Straight answers
What garage-door companies ask.
What does Thorbis cost for garage-door companies?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is the customer record a separate module?
No. Accounts & CRM is in Core, on the same record as the board, the estimate, and the invoice, so the garage-door job never leaves the system it started in.
Is it built for garage-door companies specifically?
The record is the same for every trade; what changes is the work on it. For garage-door companies that means emergency repair, installation, and maintenance plans, which is the day this page is written around, and the sample rows on it are garage-door jobs.
More for garage-door companies
CRM for other trades
Start
CRM for garage-door companies, on one record.
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.