Rt 9
Property
- Today
- Pump-outs · En route
- History
- on the clock · The pump-out comes due
- History
- after inspection · The finding becomes a quote
- History
- after the job · The report goes out
Written by the work itself, not by data entry.
Every septic customer, on one record.
One living record per customer and property for septic services: every call, quote, job, photo, and payment posted by the work itself, so the history is on screen when the phone rings.
The work
The work that writes the record.
01
Pump-out routes
The same tanks on a three-to-five-year clock. The route lives on the board with gallons, depth, and condition noted at the truck, not on a clipboard that stays in it.
02
Inspections
Point-of-sale and routine inspections with photos, findings, and the report on the record, sent to the agent or homeowner the same day, not after the weekend.
03
Repairs and installs
Baffles, risers, pumps, and full systems. Quoted from the book and scheduled around the route instead of against it.
Why it matters
The argument, in three rows.
The record writes itself
Jobs, photos, signatures, invoices, and payments post to the customer as they happen. Nobody types the day in twice, so the record is actually true.
Properties, not just names
A customer can hold several properties, and each property holds its equipment: serials, install dates, warranties, photos. The water heater’s history is on the record, not in a memory.
The whole story on ring
When the phone rings, the last job, the open estimate, and what’s still owed are already on screen. Your best customers deserve a better memory.
Septic · CRM
The next job comes from the last one.
Reviews, reactivation, and the property’s history: growth as a byproduct of work done and recorded well.
The old way
What a lost history costs.
The tank’s history lives in a shoebox
Last pump-out date, sludge depth, lid location. When the record is paper, every visit starts by rediscovering the yard.
The route runs on memory
Which customers are due this season is a question the office answers by scrolling a spreadsheet. Due dates should surface themselves.
The emergency finds no record
A backup call from a customer you served in 2022 should open with the tank, the lid, and the last depth reading, not a blank screen.
Up close
How it runs.
01
Properties and equipment
Multi-property customers with per-property equipment history. Repair quotes check the warranty automatically before anyone prices covered work.
02
Segments and lists
Query the book (equipment older than three years, customers gone quiet, plan members) and the list stays live as jobs close.
03
No data entry
Calls, texts, and email thread to the record; job checklists and photos attach to the property; invoices and payments post as they happen.
Straight answers
What septic services ask.
What does Thorbis cost for septic services?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is the customer record a separate module?
No. Accounts & CRM is in Core, on the same record as the board, the estimate, and the invoice, so the septic job never leaves the system it started in.
Is it built for septic services specifically?
The record is the same for every trade; what changes is the work on it. For septic services that means pump-out routes, inspections, and repairs and installs, which is the day this page is written around, and the sample rows on it are septic jobs.
More for septic services
CRM for other trades
Start
CRM for septic services, on one record.
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.