Ridgeline offices
Property
- Today
- nightly · Open
- History
- before renewal · The proof file
- History
- on schedule · Quality walks due
- History
- at threshold · Supply reorders
Written by the work itself, not by data entry.
Every cleaning customer, on one record.
One living record per customer and property for cleaning and janitorial companies: every call, quote, job, photo, and payment posted by the work itself, so the history is on screen when the phone rings.
The work
The work that writes the record.
01
Nightly janitorial
Site-specific frequencies and rotations on a balanced schedule, and when someone calls out, the shift is offered to qualified staff instead of chased by phone.
02
The quality program
Randomized inspection walks with photos and scores on the site record. A low score opens a corrective action, not a shrug.
03
Post-construction turnover
Multi-day turnovers with phase checklists and crew assignments, closed by a signed punch list.
Why it matters
The argument, in three rows.
The record writes itself
Jobs, photos, signatures, invoices, and payments post to the customer as they happen. Nobody types the day in twice, so the record is actually true.
Properties, not just names
A customer can hold several properties, and each property holds its equipment: serials, install dates, warranties, photos. The water heater’s history is on the record, not in a memory.
The whole story on ring
When the phone rings, the last job, the open estimate, and what’s still owed are already on screen. Your best customers deserve a better memory.
Cleaning · CRM
The next job comes from the last one.
Reviews, reactivation, and the property’s history: growth as a byproduct of work done and recorded well.
The old way
What a lost history costs.
Clients notice the gap first
Call-outs and shift swaps create coverage holes the account manager hears about from the customer.
Paper checklists prove nothing
A supervisor cannot walk every site every night, and paper does not compile into a report.
Nobody knows which account loses money
Without hours and supplies per site, the underpriced contract renews at the same price.
Up close
How it runs.
01
Properties and equipment
Multi-property customers with per-property equipment history. Repair quotes check the warranty automatically before anyone prices covered work.
02
Segments and lists
Query the book (equipment older than three years, customers gone quiet, plan members) and the list stays live as jobs close.
03
No data entry
Calls, texts, and email thread to the record; job checklists and photos attach to the property; invoices and payments post as they happen.
Straight answers
What cleaning and janitorial companies ask.
What does Thorbis cost for cleaning and janitorial companies?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is the customer record a separate module?
No. Accounts & CRM is in Core, on the same record as the board, the estimate, and the invoice, so the cleaning job never leaves the system it started in.
Is it built for cleaning and janitorial companies specifically?
The record is the same for every trade; what changes is the work on it. For cleaning and janitorial companies that means nightly janitorial, the quality program, and post-construction turnover, which is the day this page is written around, and the sample rows on it are cleaning jobs.
More for cleaning and janitorial companies
CRM for other trades
Start
CRM for cleaning and janitorial companies, on one record.
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.