Mobile & Desktop
Equipment nameplate scan
Photograph a unit nameplate and auto-fill model, serial, and install date.
Overview
ServiceTitan Atlas on Field Mobile reads equipment nameplates from a photo. Thorbis equipment entry is manual.
What we're building
Typing a model and serial number off a faded equipment nameplate, in a cramped mechanical room, is slow and error-prone, and a wrong digit makes the whole record useless later.
Thorbis is exploring nameplate scanning that lets a tech photograph the unit and pull the model, serial, manufacturer, and install date straight from the image. The tech reviews the read details before saving, then the scan creates or updates the property's equipment record. Cleaner equipment records mean faster lookups on the next visit. It is built for field crews who would rather snap a photo than squint and transcribe.
What you'll be able to do
- Camera capture of equipment nameplate
- OCR for model, serial, manufacturer, date
- Human review before save
- Create or update property equipment record
- Skip typing model and serial numbers by hand
- Build accurate equipment records from a photo
Rollout plan
- 01
Capture and read
In progressPhotograph a nameplate and read the model, serial, manufacturer, and date.
- 02
Review before save
In progressConfirm the read details before they are stored.
- 03
Record sync
In progressCreate or update the property equipment record from the scan.
Milestones
- Not started:
Camera capture
Take a nameplate photo in the field.
- Not started:
OCR extraction
Read model, serial, manufacturer, and date.
- Not started:
Review step
Confirm details before save.
- Not started:
Record write
Create or update equipment records.
More in Mobile & Desktop
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.