Your size · 1–3 person teams · Appliance repair
An owner and a helper or two, running appliance-repair: customers, the schedule, estimates, invoices and payments in one place, simple enough to run yourself and ready for the third truck.
1–3
The pressure
Everything is entered twice
The sheet, the text thread, the invoice app: the same job typed three times. Here it is one record from the first call to the deposit, and nothing gets retyped on the way.
“Where’s Mike?”
The board answers without a phone call: which job, what status, what’s next. Arrive is a thumb tap from the truck, not a report he has to remember to send.
Finished work that never got billed
The invoice is the job’s last step, not a Friday pile. Done means billed, and you can see anything that isn’t in one scan.
The work
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
Turned on at this size
Everything below is in the one $99 subscription. Where a module is still being built, it wears the roadmap’s own word instead of a promise.
The board
Both trucks, today and tomorrow, on one screen.
The field app
The job in the truck: notes, photos, Arrive, collect.
Estimates and invoices
From one book, so both of you quote the same price.
The business numberNext
The shop line that isn’t your personal cell.
Booking that writes a jobNext
The website books straight onto the board.
The old way
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
The stage decision
The job does. An invoice is the record’s last step: clear ownership, so finished work stops becoming free work.
Asked at this size
What does Thorbis cost a appliance-repair shop this size?
$99 per company per month, unlimited people, every module included as it releases. Plus metered usage. $15 included each month. The size changes; the bill does not.
Do I have to set everything up before we can use it?
No. Start with the loop: customers, scheduling, estimates, invoices, payments. Turn on more when the business asks for it, not because the software did.
What happens when we grow past three people?
Nothing you have to migrate for. Dispatch at volume, the shop number, inventory. The next stage turns on where you already work, on the roadmap’s own schedule.
Does everyone need their own login?
Yes, and it costs nothing. Unlimited people is the model: owners, techs, and whoever helps in the office are people on the record, not line items.
Appliance repair at every size
1–3 person teams, other trades
Start
$99 / company. Plus metered usage. $15 included each month. Grow into the next stage without migrating out of this one.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.
