Thorbis vs FieldEdge · Appliance repair
FieldEdge for appliance-repair companies: a price after the demo, or one posted price.
FieldEdge has real history in the trades, a desktop-era interface, and a price you learn on a call. For appliance-repair companies, Thorbis is one posted price for the company, the board in the browser and on the truck, and unlimited people.
FieldEdge · their model
The desktop era
- Quoted after a demo. No public price.
- Sales-led. Marketing and telephony can be separate products.
- Trades shops that have run the same desktop system for years.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days appliance-repair companies run, on either system.
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
The difference
FieldEdge beside Thorbis, for appliance-repair companies.
Row
FieldEdge
Thorbis
Who this is for
Trades shops that have run the same desktop system for years.
appliance-repair companies: warranty service, cod repairs, and parts flow.
The price
Quoted after a demo. No public price.
$99 per company, posted. Unlimited people.
The model
Sales-led. Marketing and telephony can be separate products.
One posted price. Every usage rate posted beside it.
The board
Stable, dated, and quoted after a demo.
The appliance-repair day on one board the office runs and the trucks read.
The old way
What the whiteboard costs appliance-repair companies.
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
Straight answers
What appliance-repair companies ask about the switch.
What does Thorbis cost for appliance-repair companies, next to FieldEdge?
FieldEdge: Quoted after a demo. No public price. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our FieldEdge records?
CSV and Excel, Documents, The API: we map the columns and read what we can, with a dry run you inspect before anything is live. What we cannot take stays a limit you can see.
Is this comparison current?
The FieldEdge side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If FieldEdge changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
Appliance repair against the rest of the field
Thorbis vs FieldEdge for other trades
Start
One board for appliance-repair companies. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from FieldEdge? We’ll extract your records.
Rather talk first? Email the team.