Thorbis vs ServiceTitan · Appliance repair
ServiceTitan for appliance-repair companies: a seat for every name, or one record.
ServiceTitan is the suite: priced per technician, sold on a call, with an implementation before day one. For appliance-repair companies, Thorbis is one posted price for the company, unlimited people, and the appliance-repair day on one board from the first morning.
ServiceTitan · their model
The suite
- Shops report $245–$500+ per tech / month
- Per technician. Sales-led. $5k–$50k setup. Implementation on top.
- Large multi-trade shops with an implementation team.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days appliance-repair companies run, on either system.
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
The difference
ServiceTitan beside Thorbis, for appliance-repair companies.
Row
ServiceTitan
Thorbis
Who this is for
Large multi-trade shops with an implementation team.
appliance-repair companies: warranty service, cod repairs, and parts flow.
The price
Shops report $245–$500+ per tech / month
$99 per company, posted. Unlimited people.
The model
Per technician. Sales-led. $5k–$50k setup. Implementation on top.
One posted price. Every usage rate posted beside it.
The board
A seat for every name. A walkthrough before day one.
The appliance-repair day on one board the office runs and the trucks read.
The old way
What the whiteboard costs appliance-repair companies.
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
Straight answers
What appliance-repair companies ask about the switch.
What does Thorbis cost for appliance-repair companies, next to ServiceTitan?
ServiceTitan: Shops report $245–$500+ per tech / month. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our ServiceTitan records?
API first. CSV if they will not give us one.. What comes over: customers, locations, jobs, appointments, estimates, invoices, payments, equipment, techs. Custom modules stay a limitation. Not two-way live sync. The full Pricebook needs a file if the API does not give it.
Is this comparison current?
The ServiceTitan side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If ServiceTitan changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
The whole migration, step by step: switching from ServiceTitan →
Appliance repair against the rest of the field
Thorbis vs ServiceTitan for other trades
Start
One board for appliance-repair companies. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from ServiceTitan? We’ll extract your records.
Rather talk first? Email the team.