Thorbis vs ServiceM8 · Appliance repair
ServiceM8 for appliance-repair companies: tiers gated by job volume, or one price at any volume.
ServiceM8 publishes its tiers and gates them by job volume, so a good month moves you up a plan. For appliance-repair companies, Thorbis is one posted price for the company at any job count, and jobs are never metered.
ServiceM8 · their model
The job cap
- Free to $349 / month · tiers gated by job volume
- Published tiers. Job caps, not seats.
- Apple-first small operations running inside the tiers.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days appliance-repair companies run, on either system.
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
The difference
ServiceM8 beside Thorbis, for appliance-repair companies.
Row
ServiceM8
Thorbis
Who this is for
Apple-first small operations running inside the tiers.
appliance-repair companies: warranty service, cod repairs, and parts flow.
The price
Free to $349 / month · tiers gated by job volume
$99 per company, posted. Unlimited people.
The model
Published tiers. Job caps, not seats.
One posted price. Every usage rate posted beside it.
The board
Tiers gated by job volume. Growth changes your plan.
The appliance-repair day on one board the office runs and the trucks read.
The old way
What the whiteboard costs appliance-repair companies.
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
Straight answers
What appliance-repair companies ask about the switch.
What does Thorbis cost for appliance-repair companies, next to ServiceM8?
ServiceM8: Free to $349 / month · tiers gated by job volume. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our ServiceM8 records?
CSV and Excel, Documents, The API: we map the columns and read what we can, with a dry run you inspect before anything is live. What we cannot take stays a limit you can see.
Is this comparison current?
The ServiceM8 side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If ServiceM8 changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
Appliance repair against the rest of the field
Thorbis vs ServiceM8 for other trades
Start
One board for appliance-repair companies. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from ServiceM8? We’ll extract your records.
Rather talk first? Email the team.