Thorbis vs Workiz · Appliance repair
Workiz for appliance-repair companies: the add-on stack, or every rate posted.
Workiz publishes its tiers and sells the phone and AI answering as separate add-ons. For appliance-repair companies, Thorbis is one posted price for the company with every usage rate posted beside it, the shop number Next on the roadmap included.
Workiz · their model
The add-on stack
- Published tiers · phone and AI answering sold separately
- Published tiers. Communications budgeted on top.
- Service teams that came for the call tracking.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days appliance-repair companies run, on either system.
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
The difference
Workiz beside Thorbis, for appliance-repair companies.
Row
Workiz
Thorbis
Who this is for
Service teams that came for the call tracking.
appliance-repair companies: warranty service, cod repairs, and parts flow.
The price
Published tiers · phone and AI answering sold separately
$99 per company, posted. Unlimited people.
The model
Published tiers. Communications budgeted on top.
One posted price. Every usage rate posted beside it.
The board
The platform is published. The phone is an add-on.
The appliance-repair day on one board the office runs and the trucks read.
The old way
What the whiteboard costs appliance-repair companies.
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
Straight answers
What appliance-repair companies ask about the switch.
What does Thorbis cost for appliance-repair companies, next to Workiz?
Workiz: Published tiers · phone and AI answering sold separately. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our Workiz records?
CSV and Excel, Documents, The API: we map the columns and read what we can, with a dry run you inspect before anything is live. What we cannot take stays a limit you can see.
Is this comparison current?
The Workiz side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If Workiz changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
Appliance repair against the rest of the field
Thorbis vs Workiz for other trades
Start
One board for appliance-repair companies. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from Workiz? We’ll extract your records.
Rather talk first? Email the team.