Estimate · Warranty service
Sent
- 01
- Warranty service · from your book
- 02
- COD repairs · from your book
- 03
- Parts flow · from your book
- Approval
- On the customer’s phone, before the truck rolls
Priced from a book you build yourself.
Appliance repair quotes from the book, not from memory.
Estimates for appliance-repair companies, priced from a book you build yourself and approved on the customer’s phone, so the number is the same on every truck and the yes is captured before you leave.
The work
The work that gets quoted.
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
Why it matters
The argument, in three rows.
Built from your book
Parts, labor, and accessories come from the same price book everyone quotes from, so the number the customer hears never depends on which truck showed up.
Options beat ultimatums
A tiered proposal turns take-it-or-leave-it into a choice. The customer picks a tier instead of deciding whether to trust the only number on the page.
Signed before the truck leaves
E-signature on any device, deposit collected at approval, and the accepted proposal becomes a scheduled job. Same visit.
Appliance repair · Estimates
The yes, captured.
Quoted from the book, approved on the phone, and turned into the job without retyping.
The old way
What the evening quote costs.
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
Up close
How it runs.
01
Show, don’t argue
Photos of the failing unit, the comparison between options, the before-and-after from a similar job. Embedded in the proposal, not described over the phone.
02
Multi-phase and commercial
Break big work into phases with alternates; each approved phase converts to its own job plan. Approval routing covers the facility-manager case.
03
Margin guardrails
The margin is visible while the proposal is built, so discounting is a decision, not an accident.
Straight answers
What appliance-repair companies ask.
What does Thorbis cost for appliance-repair companies?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is estimating a separate module?
No. Estimates & quotes is in Core, on the same record as the board, the estimate, and the invoice, so the appliance-repair job never leaves the system it started in.
Is it built for appliance-repair companies specifically?
The record is the same for every trade; what changes is the work on it. For appliance-repair companies that means warranty service, cod repairs, and parts flow, which is the day this page is written around, and the sample rows on it are appliance-repair jobs.
Can I standardize templates?
Yes. Reusable branded templates with recommended options, so every proposal starts from the shop’s standard instead of a blank page.
What about multi-phase jobs?
Break the proposal into phases and alternates; each converts to a separate job plan when approved.
More for appliance-repair companies
Estimates for other trades
Start
Estimates for appliance-repair companies, on one record.
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.