Next stop
9:00
- Address
- Warranty service
- Job
- Coverage verified at intake
- Arrive
- One tap, from the cab
- Collect
- Card, bank, or cash on site
$0 per tech. The crew is never a seat count.
The appliance-repair day in a tech’s pocket.
The field app for appliance-repair companies, native on iOS and Android at launch: the next stop full screen, Arrive in one tap, the book and the invoice on the same phone, and $0 per tech, because the crew is never a seat count.
The work
The days the phone has to run.
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
Why it matters
The argument, in three rows.
The whole job, one screen
The next stop full screen: the address, the history, the checklist, the book. Arrive is a thumb tap, not a radio call.
Paid before the truck leaves
Flat-rate to estimate to invoice on the same device, with card and signature capture on site, and Tap to Pay when it lands.
The office sees it live
Photos, signatures, and payments appear on the board the moment they happen. No envelope of paper riding home.
Appliance repair · Field app
Built where the work happens.
Every screen answers to one test: does it hold up in a crawlspace, on a ladder, with one hand.
The old way
What the call to the office costs.
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
Up close
How it runs.
01
Before the visit
Customer and equipment history load with the job, so the tech walks in knowing what was found last time.
02
On site
Checklists, photos, and notes attach to the job as the work happens. Documentation as a side effect, not a chore.
03
Built for real field conditions
Glove-sized targets, glare-tested contrast, and a design that assumes a crawlspace, not a desk.
Straight answers
What appliance-repair companies ask.
What does Thorbis cost for appliance-repair companies?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is the field app a separate module?
No. The field app is in Core, on the same record as the board, the estimate, and the invoice, so the appliance-repair job never leaves the system it started in.
Is it built for appliance-repair companies specifically?
The record is the same for every trade; what changes is the work on it. For appliance-repair companies that means warranty service, cod repairs, and parts flow, which is the day this page is written around, and the sample rows on it are appliance-repair jobs.
Does each tech cost extra?
No. The field app is included for unlimited people. A new tech changes the crew, not the software bill.
iPhone or Android?
Both, native, in the App Store and Google Play at launch. A store delay moves the launch; we will not ship a web wrapper and call it native. A tech can switch devices without losing their place.
Can techs see company financials?
Only if you permit it. Role-based access keeps the money views with the people you choose.
More for appliance-repair companies
Field app for other trades
Start
Field app for appliance-repair companies, on one record.
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.