The appliance-repair day, on one board.
Every appliance-repair job on one board the office runs and the trucks read: the morning built once, the emergency dropped in without re-sorting it, and Arrive tapped from the cab.
Appliance repair
Tue · 7:42
- Warranty service · washerCoverage verified at intake9:00
- COD repair · refrigeratorQuoted from the book11:30
- Follow-up · part arrivedAssigned from depot to truck2:00
The claim and the part travel with the job.
The work
The days the board has to hold.
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
Why it matters
The argument, in three rows.
A truck that’s driving isn’t earning
Jobs sequence by geography so the day spends its hours on work, not windshield. The gap in the afternoon is visible at 6:40, not at 2 p.m.
The day goes sideways on schedule
A burst line jumps the queue; the board reshuffles; every affected phone updates itself. The emergency is an insertion, not a meltdown.
The customer hears it first
Confirmations, delay notices, and status texts go out from the board, before the customer wonders, not after they call.
Appliance repair · Scheduling
The board is the day.
Software for the trades where the schedule is the business, and the record has to keep up with the truck.
The old way
What the whiteboard costs.
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
Up close
How it runs.
01
One Friday, start to finish
A cancellation at 9, an emergency at 11, a truck stuck at 2, and a board that ends the day full anyway, with every change logged and every customer told.
02
Capacity, planned ahead
Recurring visits place themselves, and the weeks ahead show how booked each day already is, so the quiet week gets a capacity push before it arrives.
03
The right tech, not just the next one
Skills and licenses match to the work, and multi-day installs hold their crew across the days.
Straight answers
What appliance-repair companies ask.
What does Thorbis cost for appliance-repair companies?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is scheduling a separate module?
No. Scheduling & dispatch is in Core, on the same record as the board, the estimate, and the invoice, so the appliance-repair job never leaves the system it started in.
Is it built for appliance-repair companies specifically?
The record is the same for every trade; what changes is the work on it. For appliance-repair companies that means warranty service, cod repairs, and parts flow, which is the day this page is written around, and the sample rows on it are appliance-repair jobs.
More for appliance-repair companies
Scheduling for other trades
Start
Scheduling for appliance-repair companies, on one record.
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.