Warranty service · washer
En route
- Work
- Warranty service
- Photos
- On the record as they happen
- Changes
- Change orders, approved before the work
- Progress
- Draws billed as phases complete
From the first call to paid, on one record.
Appliance repair · Job management
The appliance-repair job, start to paid, on one record.
Job management for appliance-repair companies: the timeline, photos, change orders, and progress payments on the same record the board runs on, so nothing about the job lives in a text thread.
The work
The jobs that need a record.
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
Why it matters
The argument, in three rows.
One record, end to end
When the scope, the money, and the paperwork live in different places, things fall through. Here they are one object with one history.
Change orders that bill themselves
Added scope is captured on site, approved by the customer (optionally signed) and the approved amount rolls into the revised contract value automatically.
Proof, not a pile of notes
Photos, checklists, and signatures attach to the job as it runs. Closeout means billing-ready documentation, not an archaeology project.
Appliance repair · Job management
Built where the floor is torn up.
Phases, crews, and materials tracked from the same record the same-day board runs on.
The old way
What the group text costs.
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
Up close
How it runs.
01
Progress payments
Deposits, milestone draws, and retainage: the long job billed by stage, from the same record that runs it.
02
Field forms
Custom checklists, inspections, and sign-offs built by you, captured on the job, enforced before closeout where you say so.
03
Made for the whole team
The tech sees the work, the office sees the money, the owner sees the risk (schedule drift, missing proof, margin pressure) without asking anyone.
Straight answers
What appliance-repair companies ask.
What does Thorbis cost for appliance-repair companies?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is job management a separate module?
No. Jobs & work orders is in Core, on the same record as the board, the estimate, and the invoice, so the appliance-repair job never leaves the system it started in.
Is it built for appliance-repair companies specifically?
The record is the same for every trade; what changes is the work on it. For appliance-repair companies that means warranty service, cod repairs, and parts flow, which is the day this page is written around, and the sample rows on it are appliance-repair jobs.
Can I bill a job in stages?
Yes. Progress payments cover deposits, milestones, and retainage instead of one invoice at the end.
How do change orders work?
Capture the added scope, get customer approval (with a signature if you want one), and the approved amount rolls into the revised contract value.
Can I build my own forms?
Yes. Custom field forms are captured on the job record and can be required before closeout.
More for appliance-repair companies
Job management for other trades
Start
Job management for appliance-repair companies, on one record.
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.