Invoice · Warranty service
Paid
- 01
- Warranty service · from your book
- 02
- COD repairs · from your book
- Collected
- Card, bank, or cash, in the driveway
- Books
- Posted to QuickBooks, one way, after a dry run
Tap to Pay and check capture are planned.
The invoice for appliance-repair companies is the last screen on the job: line items from the work, presented on site, and collected by card, bank, or cash before the truck leaves. Tap to Pay and check capture are planned.
Paid
Tap to Pay and check capture are planned.
The work
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
Why it matters
Done should mean paid
The estimate becomes the invoice, the invoice is presented on site, and the payment lands before the truck door shuts. Same day, most days.
Every invoice, tracked
Sent, delivered, opened, paid. Viewed three times and unpaid is a signal, and the follow-up knows it too.
Big jobs, billed right
Deposits, milestone draws, change orders, and retainage on multi-phase work: progress billing from the job record, not a spreadsheet on the side.
Appliance repair · Invoicing
Billed from the job, collected on the drive. The cash loop runs on the same record as the day.
The old way
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
Up close
01
When they don’t pay same-day
A follow-up ladder that runs itself: a text at day 3, an email at day 7, a call task at day 14, escalation at day 30. Polite, persistent, and logged.
02
The details handled
Tax per jurisdiction, plan discounts applied automatically, and the warranty registered when the payment lands.
03
Processing at posted rates
Card and bank processing at the processor’s posted rates, printed on the pricing page, never marked up. Recording cash and checks is free.
Straight answers
What does Thorbis cost for appliance-repair companies?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is invoicing a separate module?
No. Invoicing & payments is in Core, on the same record as the board, the estimate, and the invoice, so the appliance-repair job never leaves the system it started in.
Is it built for appliance-repair companies specifically?
The record is the same for every trade; what changes is the work on it. For appliance-repair companies that means warranty service, cod repairs, and parts flow, which is the day this page is written around, and the sample rows on it are appliance-repair jobs.
More for appliance-repair companies
Invoicing for other trades
Start
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.