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Fire & life safety · CRM

Every fire and life-safety customer, on one record.

One living record per customer and property for fire and life-safety contractors: every call, quote, job, photo, and payment posted by the work itself, so the history is on screen when the phone rings.

Harbor Plaza

Property

Today
Annual · En route
History
on the cycle · The next inspection books itself
History
after findings · The deficiency follow-up
History
on the record · The property file grows

Written by the work itself, not by data entry.

In Core today. One posted price, unlimited people.

The work

The work that writes the record.

  • 01

    The inspection cycle

    Annuals, semi-annuals, and monthlies per property, scheduled from the record, with photos, findings, and signatures captured where the equipment hangs.

  • 02

    The deficiency

    A failed head or a dead battery becomes a quote before the tech leaves the site, and a scheduled repair the moment the building approves it.

  • 03

    The service call

    Trouble signals and damaged equipment between cycles, dispatched with the property’s full inspection history in the tech’s hand.

Why it matters

The argument, in three rows.

  • The record writes itself

    Jobs, photos, signatures, invoices, and payments post to the customer as they happen. Nobody types the day in twice, so the record is actually true.

  • Properties, not just names

    A customer can hold several properties, and each property holds its equipment: serials, install dates, warranties, photos. The water heater’s history is on the record, not in a memory.

  • The whole story on ring

    When the phone rings, the last job, the open estimate, and what’s still owed are already on screen. Your best customers deserve a better memory.

Fire & life safety · CRM

The next job comes from the last one.

Reviews, reactivation, and the property’s history: growth as a byproduct of work done and recorded well.

The old way

What a lost history costs.

  • The paper trail is the product

    This trade sells documentation. When it lives in binders and truck cabs, the thing you sell is the thing you cannot find.

  • Deficiencies die in the truck

    A finding that never becomes a quote is revenue left on the wall, and a hazard left with your company’s name on the tag.

  • The cycle slips

    A missed annual is a lost contract and an exposed building. Due dates belong on a board, not in someone’s head.

Up close

How it runs.

  • 01

    Properties and equipment

    Multi-property customers with per-property equipment history. Repair quotes check the warranty automatically before anyone prices covered work.

  • 02

    Segments and lists

    Query the book (equipment older than three years, customers gone quiet, plan members) and the list stays live as jobs close.

  • 03

    No data entry

    Calls, texts, and email thread to the record; job checklists and photos attach to the property; invoices and payments post as they happen.

Straight answers

What fire and life-safety contractors ask.

  • What does Thorbis cost for fire and life-safety contractors?

    $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.

  • Is the customer record a separate module?

    No. Accounts & CRM is in Core, on the same record as the board, the estimate, and the invoice, so the fire and life-safety job never leaves the system it started in.

  • Is it built for fire and life-safety contractors specifically?

    The record is the same for every trade; what changes is the work on it. For fire and life-safety contractors that means the inspection cycle, the deficiency, and the service call, which is the day this page is written around, and the sample rows on it are fire and life-safety jobs.

Start

CRM for fire and life-safety contractors, on one record.

$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.

Coming from a suite? We’ll extract your records.

Rather talk first? Email the team.