Residential lockout
Property
- Today
- Nearest truck · ETA texted · En route
- History
- quarterly · Contract inspections
- History
- before lapse · Renewals
- History
- gone quiet · Reactivation
Written by the work itself, not by data entry.
Every locksmith customer, on one record.
One living record per customer and property for locksmith companies: every call, quote, job, photo, and payment posted by the work itself, so the history is on screen when the phone rings.
The work
The work that writes the record.
01
Emergency lockouts
Routed to the nearest truck with an ETA the customer can see: the minutes that decide who gets the job.
02
Commercial access
Recurring inspections, SLA terms, and renewals for the accounts that pay every month, with the work documented per site.
03
Automotive
VIN and ownership verified before dispatch, and the documentation kept on the job record.
Why it matters
The argument, in three rows.
The record writes itself
Jobs, photos, signatures, invoices, and payments post to the customer as they happen. Nobody types the day in twice, so the record is actually true.
Properties, not just names
A customer can hold several properties, and each property holds its equipment: serials, install dates, warranties, photos. The water heater’s history is on the record, not in a memory.
The whole story on ring
When the phone rings, the last job, the open estimate, and what’s still owed are already on screen. Your best customers deserve a better memory.
Locksmith · CRM
The next job comes from the last one.
Reviews, reactivation, and the property’s history: growth as a byproduct of work done and recorded well.
The old way
What a lost history costs.
Instant dispatch or no job
A lockout customer on the curb does not wait for a call back.
Key codes in spreadsheets
Security-sensitive records in a shared file are a liability, not a system.
Commercial wants proof
Access-control clients expect documented work and scheduled reports, not an invoice and a wave.
Up close
How it runs.
01
Properties and equipment
Multi-property customers with per-property equipment history. Repair quotes check the warranty automatically before anyone prices covered work.
02
Segments and lists
Query the book (equipment older than three years, customers gone quiet, plan members) and the list stays live as jobs close.
03
No data entry
Calls, texts, and email thread to the record; job checklists and photos attach to the property; invoices and payments post as they happen.
Straight answers
What locksmith companies ask.
What does Thorbis cost for locksmith companies?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is the customer record a separate module?
No. Accounts & CRM is in Core, on the same record as the board, the estimate, and the invoice, so the locksmith job never leaves the system it started in.
Is it built for locksmith companies specifically?
The record is the same for every trade; what changes is the work on it. For locksmith companies that means emergency lockouts, commercial access, and automotive, which is the day this page is written around, and the sample rows on it are locksmith jobs.
More for locksmith companies
CRM for other trades
Start
CRM for locksmith companies, on one record.
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.