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Communications

Retire legacy marketing comms routes

Planned

Cleaner navigation, phone and voicemail live under Communications, not Marketing.

Overview

Legacy marketing URLs for call logs, voicemail, and VoIP will redirect into the unified communications hub.

What we're building

Phone tools ended up split across the app, call logs, voicemail, and VoIP settings lived under Marketing, which is not where you would look for them.

Thorbis is consolidating those into the unified Communications hub. Old marketing links redirect to the new location, so you and any saved bookmarks land in the right place.

The result is cleaner navigation, phone and voicemail live with the rest of your communications, not scattered across sections.

What you'll be able to do

  • Find call logs under Communications
  • Find voicemail in the communications hub
  • Reach VoIP settings from one place
  • Follow old marketing links straight to the new location
  • Navigate phone tools without hunting across sections

Rollout plan

  1. 01

    Unified comms home

    In progress

    Bring call logs, voicemail, and VoIP under Communications.

  2. 02

    Legacy redirects

    In progress

    Redirect old marketing URLs into the communications hub.

  3. 03

    Clean navigation

    In progress

    Remove the split so phone tools live in one place.

Milestones

  • Not started:

    Hub consolidation

    Place call logs, voicemail, and VoIP in the communications hub.

  • Not started:

    Redirects

    Point legacy marketing URLs to the new routes.

  • Not started:

    Navigation cleanup

    Remove duplicate marketing entries from navigation.

More in Communications

How to send useful feedback

Name the blocked role

Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.

Explain the workaround

Describe what your team does today and where the process fails under real work.

Define success

Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.

Built for operators

A shared operating layer behind every page

Whether a buyer starts on an industry, feature, migration, or tool page, Thorbis routes the conversation back to the same product system: jobs, money, customers, and team work in one place.

01

One workspace

CRM, dispatch, estimates, invoices, payments, and reporting stay connected.

02

Unlimited users

Bring owners, office staff, dispatchers, techs, and managers into the same system.

03

Guided switch

Migration planning, validation, and cutover support are built into the buying path.