Weekly service
Property
- Today
- residential · On site
- History
- 60-day window · Spring openings
- History
- past year 8 · Aging pumps
- History
- per site · Commercial reports
Written by the work itself, not by data entry.
Every pool-service customer, on one record.
One living record per customer and property for pool and spa companies: every call, quote, job, photo, and payment posted by the work itself, so the history is on screen when the phone rings.
The work
The work that writes the record.
01
The route
Balanced weekly routes with drag-and-drop scheduling. Skips log their reason (locked gate, weather, vacation hold), and billing adjusts by your rules.
02
The water
Readings, photos, and dosing timestamped on the visit record: the proof for the customer, and for the health inspector.
03
The revenue
Equipment age tracked per pool. A pump past year eight becomes a proposal, not a note nobody reads again.
Why it matters
The argument, in three rows.
The record writes itself
Jobs, photos, signatures, invoices, and payments post to the customer as they happen. Nobody types the day in twice, so the record is actually true.
Properties, not just names
A customer can hold several properties, and each property holds its equipment: serials, install dates, warranties, photos. The water heater’s history is on the record, not in a memory.
The whole story on ring
When the phone rings, the last job, the open estimate, and what’s still owed are already on screen. Your best customers deserve a better memory.
Pool service · CRM
The next job comes from the last one.
Reviews, reactivation, and the property’s history: growth as a byproduct of work done and recorded well.
The old way
What a lost history costs.
Paper logs leak money
A memorized route and a wet clipboard cannot prove a visit or defend an invoice.
“Did you come today?”
Without a visit record the customer can see, every skipped-looking week is a phone call.
The upsell drives past
Aging pumps and heaters at every stop, and no system that turns them into quotes.
Up close
How it runs.
01
Properties and equipment
Multi-property customers with per-property equipment history. Repair quotes check the warranty automatically before anyone prices covered work.
02
Segments and lists
Query the book (equipment older than three years, customers gone quiet, plan members) and the list stays live as jobs close.
03
No data entry
Calls, texts, and email thread to the record; job checklists and photos attach to the property; invoices and payments post as they happen.
Straight answers
What pool and spa companies ask.
What does Thorbis cost for pool and spa companies?
$99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.
Is the customer record a separate module?
No. Accounts & CRM is in Core, on the same record as the board, the estimate, and the invoice, so the pool-service job never leaves the system it started in.
Is it built for pool and spa companies specifically?
The record is the same for every trade; what changes is the work on it. For pool and spa companies that means the route, the water, and the revenue, which is the day this page is written around, and the sample rows on it are pool-service jobs.
More for pool and spa companies
CRM for other trades
Start
CRM for pool and spa companies, on one record.
$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.